Casual, Health Centre Receptionist

Title: Casual, Health Centre Receptionist

Company: Yonge Street Mission
Location: Toronto, Ontario
Job Type: FlexTime, FullTime

Description:

Yonge Street Mission (YSM) is a non-profit Christian organization dedicated to ending chronic poverty in Toronto. They offer holistic programs and services to help individuals move from surviving to thriving. YSM is currently seeking a Casual Receptionist for the Evergreen Health Centre on a 1-year contract basis.

Responsibilities:

Provide a welcoming atmosphere to community members, volunteers, students, and staff

Manage reception area flow, directing visitors, contractors, and deliveries

Answer calls, emails, and schedule clinic appointments

Support with volunteer needs and data entry in various databases

Connect community members to internal and external resources

Respond to emergency situations and provide administrative support

Qualifications:

Good telephone voice and interpersonal skills

Experience in reception work or office administration

Proficient in MS Office software and EMRs

Ability to handle high-stress situations and confidential material

Training in crisis prevention intervention and CPR First Aid is an asset

YSM offers a starting pay rate of $23.15 per hour for this role. The deadline for applications is until the position is filled. YSM welcomes applications from individuals with disabilities and provides accommodations upon request. This job posting is for an existing vacancy, and YSM does not use artificial intelligence in the recruitment process.

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Title: Casual, Health Centre Receptionist
Company: Yonge Street Mission
Location: Toronto, Ontario
Yonge Street Mission (YSM) is a vibrant, nonprofit Christian organization leading a collective movement to end chronic poverty in Toronto.Since 1896, we've worked to transform the lives of people living with poverty, going beyond immediate needs by offering wraparound support via holistic programs and services, and a pathway which enables streetinvolved youth, families in need, adults experiencing poverty and vulnerable communities to move from surviving to thriving.To make this happen, we are passionate about investing in the people we work with, and look for a diverse range of staff who are key for us to advance our mission: Christians who have a heart for neighbours in need, a desire to transform the lives of our community members, and who believe in treating everyone with dignity and respect.If you are inspired by our vision and feel a true call to contribute to YSM's work, we'd love to hear from you.What We Offer: As a staff member at YSM, some of the things you can look forward to include a valuesbased and highly collaborative and engaging work environment with a high value on staff's mental health and wellbeing; meaningful, innovative and impactful work, with opportunities to make a difference in the lives of children, families, and the community.The Opportunity: YSM is seeking for a Casual, Receptionist who will provide excellent, welcoming, efficient and professional receptionist and client referral support at the Evergreen Health Centre. This will be a 1year contract with the possibility for renewal, working a minimum of 20 hours per week. The successful candidate will further develop skills in building relationships with hardtoreach populations, crisis intervention and conflict management, empowering and assisting community members towards their goals.Responsibilities:

Provide a welcoming and warm atmosphere to community members, volunteers, students and staff
 Ensure privacy and confidentiality
 Manage the flow of the reception area, directing visitors, contractors and deliveries
 Manage any conflicts and ensure safety
 Manage and answer calls, emails, faxes, mail and redirect as necessary
 Schedule and coordinate clinic appointments with community members, volunteers and staff
 Manage wait lists, screening, intake and registration of new patients
 Support with volunteer needs including checkin, preparing clinical rooms and disinfecting surfaces
 Input and update data in several databases including Google sheets, Paradigm, CHR EMR and OSCAR EMR
 Ensure accurate data entry and documentation
 Keep informed and connect community members to internal and external resources
 Collaborate with internal and external partners
 Process forms, giftsinkind donations and courier/mail deliveries
 Be an active team member of the wider YSM community
 Respond to emergency situations in accordance with YSM policies and procedures; including assessing when to call for assistance
 Provide administrative support to the health centre

Qualifications:

Good telephone voice, tactful, diplomatic and friendly
 Verbal and written business English communication skills
 Strong interpersonal and conflict resolution skills
 Experience in reception work or office administration, preference for medical receptionist or medical office administration
 Prompt, reliable, adaptable, selfmotivated, conscientious and innovative
 Excellent working knowledge of MS Office software, Google functionality, EMRs and other databases
 Experience working in a multicultural, multifaith setting, and those with multiple challenges
 Ability to keep composure and prioritize effectively during highstress periods and situations
 Ability to professionally and compassionately handle confidential, sensitive material
 Training in crisis prevention intervention, traumainformed care, and CPR First Aid is an asset
 A demonstrated personal commitment to the principles of faith values and mission of YSM
 A Police Record Check (Vulnerable Sector) is required

Compensation: YSM will pay a starting pay rate of $23.15 an hour for this casual role.Deadline for Application: Until position is filledWhile we appreciate all responses, only candidates under consideration will be contacted.YSM welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.Please note that this job posting is for an existing vacancy, and YSM does not use any form of artificial intelligence (AI) at any stage of the recruitment process. These stages include candidate screening and shortlisting, assessment and selection.Learn more about YSM atDate Posted: January 26, 2026

Yonge Street Mission

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