Description:
Are you a kinesiologist, occupational therapist, or physiotherapist with experience in rehabilitation program development and evaluation? We're looking for a Quality Assurance Supervisor to join our team to review external service provider programs that help provide quality service and support for injured workers. You'll connect with clinical service providers throughout the province and prepare reports on your findings, participate on committees to relay recommendations on external providers, and work as a clinical resource. This QA Supervisor position is a temporary assignment of approximately six months-- a great opportunity to try a new role or get your foot in the door.
What you'll do
Field inquiries from both internal and external customers pertaining to the service delivery of your assigned programs
Investigate, action, and develop recommendations on service complaints related to your assigned programs
Conduct virtual and onsite visits to external service providers of clinical services to review WorkSafeBC funded services being provided for injured workers and to confirm contractual compliance; this may include interviews with injured workers to discuss their experience with the service
Assess relevant information regarding services and prepare reports on findings including outcome measures, compliance with expected standards, areas that require improvement, and major deficiencies and recommendations on improvements required or service provider status
Is this a good fit for you?
Work as a resource and expert on your assigned programs to both internal and external stakeholders, answering a variety of questions and assisting with concerns
Work collaboratively in team settings (in person and virtually) with a solution-focused mindset
Apply clinical knowledge on evidence-based practice for quality assurance on assigned program services
Develop and present educational sessions for external service providers and internal WorkSafeBC staff, both in group and individual settings
Maintain the currency of your professional skills by appropriate continuing education, such as accessing professional journals and attendance at lectures, conferences, courses, and professional meetings
Travel to locations in BC and stay overnight as required
Your background and experience
A master's degree in physiotherapy and current registration with the College of Health and Care Professionals of British Columbia, or a master's degree in occupational therapy and current registration with the College of Health and Care Professionals of British Columbia, and a minimum of three years of healthcare industry experience, of which two years is recent experience as a practicing physiotherapist or occupational therapist, or
A bachelor's degree in kinesiology and current membership with the BC Association of Kinesiologists, and a minimum of six years of healthcare industry experience, of which two years is recent experience as a practicing kinesiologist
A valid BC drivers' license
Before we can finalize any offer of employment, you must:
Successfully meet the legal requirements under the Criminal Records Review Act to work with children and/or vulnerable adults
Confirm you're legally entitled to work in Canada
Who are we?
At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province.
