Description:
At Kelly, meaningful work is impactful and rewarding. If you are compassionate, detail-oriented, and motivated to bridge language barriers, this opportunity is for you. We are hiring Mandarin Medical Interpreters for current openings to support critical communication needs across Canada via audio (OPI) and video (VRI) platforms.
Role Overview
As an interpreter supporting healthcare providers, emergency services, and public service organizations, you may be assigned calls involving sensitive, emotional, or potentially distressing subject matter, such as medical emergencies, violence, criminal matters, or other challenging situations. Due to the nature of this role, some calls may require extended engagement or occur during periods of high call volume. Interpreters are expected to maintain professionalism, composure, accuracy, and confidentiality at all times, delivering services in accordance with company standards and ethical guidelines.
Why Join Kelly
Competitive Pay: $23/hr upon successful training completion
Paid Training: Three weeks of structured, professional training
Candidate must be located in any of these provinces: British Columbia, Alberta, Saskatchewan, Manitoba, New Brunswick, Nova Scotia, Prince Edward Island, or Newfoundland and Labrador
Purpose-Driven Role: Every call supports patients, families, and professionals
Vacation & Holiday Pay: Promoting work-life balance
Inclusive Culture: Diverse, collaborative environment
Key Responsibilities
Provide real-time interpretation between English and Mandarin speakers
Facilitate communication in healthcare, insurance, legal, and financial settings
Maintain confidentiality, professionalism, and cultural sensitivity on every call
Deliver interpretation via audio and video platforms
Participate in training, quality monitoring, and performance improvement initiatives
Qualifications
Fluency in English and Mandarin (speaking & comprehension)
High school diploma or GED
Minimum 18 years of age and legally authorized to work in Canada
Quiet, distraction-free workspace
Strong listening skills, emotional intelligence, and composure
Commitment to three weeks of full-time paid training
VRI/Hybrid Readiness & Performance Expectations
Dedicated personal device for business purposes. Desktop / Laptop/ Tablets are acceptable
Functional camera with proper lighting for video calls
Strong, reliable high-speed Wi-Fi (speed test may be required)
Professional noise cancellation headset (required or willingness to purchase)
Demonstrate punctuality, consistency, and accountability
Next Steps
Submit your application
Shortlisted candidates contacted for the selection process
Selected candidates start paid online training
Profile remains in Kelly's national talent network for future opportunities
Make a difference. Join Kelly as a Mandarin Medical Interpreter and help ensure every voice is heard.
