Coulee Medical Clinic in Lethbridge, Alberta, is looking for a friendly, professional, and organized Receptionist to join their healthcare team. The ideal candidate will be the first point of contact for patients, ensuring a welcoming and positive clinic experience.
Responsibilities:
Greet patients and visitors in a friendly and professional manner.
Answer and direct incoming phone calls and respond to patient inquiries.
Schedule, confirm, and manage patient appointments.
Register patients and maintain accurate demographic and contact information.
Process payments and provide receipts as required.
Handle incoming and outgoing correspondence, including electronic communications.
Maintain organized and accurate patient records while respecting privacy and confidentiality.
Communicate with physicians, healthcare providers, pharmacies, and other organizations as required.
Assist with administrative duties, including scanning, filing, faxing, data entry, and document preparation.
Maintain an organized and welcoming reception area.
Follow clinic policies and procedures, including applicable privacy and healthcare requirements.
Support physicians and clinic staff with day-to-day administrative needs.
Qualifications:
Previous medical office or healthcare reception experience is an asset.
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Professional, compassionate, and patient-focused approach.
Ability to multitask and remain calm in a busy environment.
Comfortable working with computers, electronic medical records, email, and office equipment.
Ability to maintain strict confidentiality and handle sensitive information appropriately.
Strong teamwork skills and a willingness to assist colleagues.
Reliable, punctual, and dependable.
What We Offer:
A supportive and professional clinic environment.
The opportunity to work with a dedicated healthcare team.
Meaningful work supporting patients and the local community.
Training and opportunities to develop your medical office skills.
