Administration-Team Coordinator / Medical Scheduler

Title: Administration-Team Coordinator / Medical Scheduler

Company: CarePartners
Location: Tillsonburg, ON
Job Type: FullTime, PartTime, Shift, Weekends

Description:

CarePartners is a leading home health care provider in Ontario, offering services to patients of all ages. They are currently seeking Team Coordinators to facilitate communication between patients, families, and staff, ensuring scheduling meets service standards and administrative tasks are completed promptly.

What We Offer

Part-time roles with defined shifts, including weekends, with opportunities for additional shifts. Competitive compensation ranging from $19.10 to $25.63 per hour. Benefits, training, discounts, and a supportive work environment are provided.

What The Role Involves

Acting as a liaison between various parties involved in patient care

Coordinating service schedules and communicating changes

Handling intake information, scheduling, and administrative tasks

Responding to inquiries and managing communication

Performing other administrative duties as needed

What You Bring

Commitment to patient care and making a difference

Post-secondary education preferred with one year of related experience

Strong interpersonal and customer service skills

Proficiency in Microsoft Office and attention to detail

Ability to work independently and in a team

CarePartners In Your Community

Aside from home care, CarePartners also offers services in clinics, transitional care units, and retirement homes. They have a Community Nursing Services program that provides medical care in countries with limited healthcare access.

Accessibility

CarePartners encourages applicants with disabilities and offers accommodations during the hiring process.

Artificial Intelligence

While AI is used in the recruitment process, human-led decision-making is prioritized to ensure accuracy and fairness.

Apply Now

Magazica AI Resume Analyzer

Compare your resume with this job and get a personalized report.

⚠️ Please Sign in to use the Resume Analyzer.

🎤 Include Sample Interview Questions

Title: Administration-Team Coordinator / Medical Scheduler
Company: CarePartners
Location: Tillsonburg, ON
Who We Are

CarePartners is one of Ontario's largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We care for approximately 72,000 patients each year in homes, schools, clinics, workplaces and retirement homes, through our 24 locations and 24 nursing clinics. CarePartners is proud of its commitment to quality, relentlessly seeking to improve the patient and caregiver experience, promoting a healthy and resilient workplace culture, and contributing to a sustainable healthcare system in Ontario.

Overview

CarePartners is adding to our team and we are looking for Team Coordinators to ensure effective customer service and communication between patients, families, and staff. Our Team Coordinators ensure the scheduling of our PSWs, Nurses, and Therapists meets service delivery standards and administrative functions related to client services are performed in a timely manner.

We have immediate PartTime openings in the Tillsonburg office!

Hours of work are a schedule of defined shifts. We hire for days/afternoons/evenings.

PartTime roles include shifts every other weekend and there is an opportunity to pick up additional shifts.

What We Offer

Incentives and Perks

Meaningful, fulfilling work, helping patients and their families behind the scenes
 Supportive team environment and a great corporate culture
 Paid orientation and comprehensive training and onboarding
 Access to group discounts, including exclusive discounts from various retailers
 Total rewards program which includes health &amp; dental benefits
 An Employee Assistance Program (EAP) for you and your family members
 Opportunities for continuing education and training
 Hands on mentoring and leadership support
 Opportunities to volunteer in countries with limited access to healthcare services
 This position offers a competitive compensation grid, with progression based on hours worked and rolespecific criteria. The hourly range is $19.10 to $25.63, and placement within the grid will be determined in accordance with company policies and procedures, as well as the candidate's knowledge, skills, qualifications, and relevant experience.

What The Role Involves

You'll be the bridge between patients/caregivers, their families, Personal Support Workers, team supervisors, funders, finance and other CarePartners employees
 Receiving routine referral/intake information from funders and privatepay clients
 Developing and coordinates service schedules while considering relevant factors
 Informing workers of new assignments and changes to their schedules
 Entering relevant information into the automated information system/database
 Producing schedules and reports on regular basis, and on request of the Supervisor
 Receiving and manage inbound telephone calls and email inquiries related to service
 Performing other administrative duties
 Other duties as required

What You Bring

A strong desire and commitment to making a difference in the lives of their patients
 Postsecondary education is preferred and one (1) year of jobrelated experience (such as administrative or customer service) is required
 Exceptional interpersonal and customer service skills
 Ability to work both independently and as part of a team
 Strong proficiency in all aspects of Microsoft Office, with proven skills in Word and Excel
 A strong attention to detail and the ability to learn new systems and databases
 Effective verbal and written communication skills
 Nontraditional hours, including evenings and weekends are required
 Experience in the health care field an asset
 A Clear background check

.

CarePartners In Your Community

In addition to providing homebased health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we've been organizing staffled medical care and clinics in countries with poor access to health care since 2009.

Accessibility

CarePartners welcomes and encourages applicants from people with disabilities. Candidates can request accommodations at any time in the hiring process.

Artificial Intelligence

CarePartners uses iCIMs as part of our recruitment and hiring process. While we incorporate select Artificial Intelligence (AI) features to enhance process efficiency, we remain committed to humanled decision making. All AIgenerated outputs are subject to human review to ensure accuracy and fairness.

This job posting is available due to an existing vacancy.

I agree to the Resume Analyzer Terms & Conditions.

Magazica AI Resume Analyzer

Match Score: 0%

Disclaimer

Professional Advice

Company

SUBSCRIPTION