Administrative Support III – Magazica Career Hub

Title: Administrative Support III

Company: Alberta Health Services
Location: Carberry, MB
Job Type: FullTime, Shift, Weekends

Description:

As an Administrative Support III at Health Shared Services, you will be responsible for advanced administrative tasks within the Registration Switchboard Patient Information program in Fort McMurray. Your duties will include registering clients, collecting demographic information, creating Unique Lifetime Identifiers, handling switchboard duties, collecting payments, responding to telephone queries, and maintaining a positive public image.

In addition to a competitive rate of pay, AHS offers a Fort McMurray Allowance of up to $12,480 annually. This allowance is non-pensionable and paid on an hourly basis for all hours worked at the basic rate of pay.

Key Responsibilities:

Register clients and collect demographic information

Create Unique Lifetime Identifiers for non-residents/new Alberta residents/newborns

Handle switchboard duties and collect payments

Respond to telephone queries and maintain a positive public image

Complete deposits and maintain necessary supplies

Train new staff and maintain confidentiality

Required Qualifications:

Completion of Grade 12 or equivalent

Additional Required Qualifications:

Successful completion of Medical Terminology course

2 years of reception experience

Excellent interpersonal skills and ability to work cooperatively

Ability to prioritize and organize work efficiently

Superior customer service skills and proven accuracy in spelling and keyboarding

Minimum typing speed of 45 wpm

Proven initiative and ability to work with minimal supervision

Preferred Qualifications:

Familiarity with Connect Care/ Alberta Health Services Programs

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Title: Administrative Support III
Company: Alberta Health Services
Location: Carberry, MB
 Your Opportunity:

Reports to the Supervisor of Health Information Management. Registration of clients utilizing regional registration system to include the collection/verification of patient demographic information as well as validation of health care insurance. Creation of Unique Lifetime Identifier (ULI ) for nonresidents of Alberta/new Alberta residents/ newborns in the Alberta Person Directory. Switchboard duties. Collect and receipt payment for clients that do not have valid health care insurance, uninsured services, medical supplies etc. Respond to telephone queries. Application of identification wristbands for all clients. Greet clients, visitors and staff, and directing them to the appropriate areas throughout the Health Center in a pleasant, professional, and courteous manner. Maintain a positive public image to patients, visitors, staff, and physicians. Complete deposits as per Finance guidelines and maintain the float. Review point of touch documents scanned by Units. Redirect release of information requests to Disclosure, process quick release of information where applicable. Ensure work area is stocked with necessary supplies and supplies are stored appropriately. Buddy system. Training new staff utilizing a buddy system. Maintain confidentiality at all times. Perform other duties as required.In addition to a competitive rate of pay, AHS currently has a Fort McMurray Allowance in place to an annual maximum of $12,480. This allowance is nonpensionable and is payable on an hourly basis for all hours paid at the basic rate of pay.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.  
 Transition Company:Health Shared Services
 Classification:Administrative Support III
 Union:AUPE GSS
 Unit and Program:Registration Switchboard Patient Information
 Primary Location:Fort McMurray N Lts HC/Mnt Hlt
 Location Details:As Per Location
 MultiSite:Not Applicable
 FTE: 1.00
 Posting End Date:21AUG2026
 Temporary Employee Class:Temp F/T Benefits
 Date Available:02NOV2026
 Temporary End Date:29OCT2027
 Hours per Shift:11
 Length of Shift in weeks:16
 Shifts per cycle:56
 Shift Pattern:Days, Evenings, Nights, Weekends
 Days Off:Other
 Minimum Salary: $25.72
 Maximum Salary: $31.25
 Vehicle Requirement:Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Successful completion of Medical Terminology course (testing will be performed). 2 years reception experience. Excellent interpersonal skills. Ability to work cooperatively and professionally with clients, nursing staff, and physicians. Ability to prioritize and organize work in a fastpaced environment. Excellent attendance record, reliability, and personal suitability must be demonstrated through employment references. Ability to read, write, and communicate effectively. Superior customer service skills. Proven accuracy in spelling, keyboarding, and attention to detail. Minimum typing speed of 45 wpm (testing will be performed). Proven initiative and ability to work with minimal supervision.

Preferred Qualifications:

Familiarity of Connect Care/ Alberta Health Services Programs an asset.

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