BMH Medical Administrator – Boomerang Health

Title: BMH Medical Administrator – Boomerang Health

Company: The Hospital for Sick Children
Location: Toronto, Ontario
Job Type: FullTime

Description:

Located in Toronto, The Hospital for Sick Children (SickKids) is a world-renowned paediatric healthcare center dedicated to children and their families. The institution is committed to integrating healthcare, research, and education to improve children's health. SickKids offers a supportive work environment with high standards of practice and ongoing learning opportunities.

As part of the SickKids community, employees share a vision of "Healthier Children. A Better World" and have the chance to work alongside leading experts in paediatric healthcare.

Job Summary

Greet patients and families, check them in, and process payments

Book appointments and manage providers' schedules efficiently

Maintain patient records in the EMR system

Prepare billing sheets, charts, and referrals

Handle reception voicemail and email, ensuring timely responses

Perform administrative tasks like faxing, copying, and scanning documents

Listen to patient concerns, maintain confidentiality, and ensure clinic cleanliness

Provide general administrative support and make process improvement recommendations

Other duties as assigned

Qualifications

Minimum one year of healthcare experience

Certificate of Medical Office Administration preferred

Experience/Skills

Excellent communication and interpersonal skills

Detail-oriented with superior customer service skills

Proficient in Microsoft Office and EMR systems

Ability to multitask, prioritize, and work in a team environment

Dependable, punctual, and strong time-management skills

To apply, send your cover letter and resume to careers@boomeranghealth.com. SickKids promotes equity, diversity, and inclusion in the workplace and provides accommodation during the application process. Technical difficulties can be addressed by emailing ask.hr@sickkids.ca. Remember to combine your cover letter and resume into one document when applying.

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Title: BMH Medical Administrator &#8211; Boomerang Health
Company: The Hospital for Sick Children
Location: Toronto, Ontario
Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leadingedge research and education. Our reputation would not have been built  nor could it be maintained  without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World .

Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.

Job Summary

Greet patients and families as they arrive and check them in for their appointment, including processing payment as required
 Book patient appointments and manage providers' schedules to maximize patient appointments
 Create and maintain patient records in Electronic Medical Record (EMR) system, containing all consent forms, test results and relevant documentation
 Prepare billing sheets, charts and referrals for clinical team
 Check the reception voicemail and email throughout the day and ensure all calls and emails are returned by the end of the day
 Receive and send faxes, make photocopies and scan documents
 Listen openly to patient concerns and address them with professionalism and understanding, and redirect to manager as appropriate
 Maintain the confidentiality of all patient information to ensure patient privacy is protected at all times
 Ensure clinic is clean and tidy, including patient and family waiting areas, family kitchenette and exam rooms
 Provide general administrative and clerical support, including but not limited to drafting letters and documents, creating reports, copying, filing, faxing, scanning, emailing and scheduling appointments
 Make recommendations for improving processes and systems
 Other duties as required.

Qualifications

A minimum of one year related healthcare experience in a busy healthcare clinic
 Completion of the Certificate of Medical Office Administration is a strong asset

Experience/Skills

Excellent oral and written communication skills
 Excellent interpersonal skills with children and families
 Superior customer skills are required
 Must be detail oriented
 Skillful use of computers and software applications such as Microsoft Office (Word, Excel, Outlook and PowerPoint)
 Experience using an electronic medical record system is an asset
 Ability to multitask and work under pressure while remaining calm
 Must have strong timemanagement skills and be able to prioritize requests and job duties
 Ability to work in a team environment
 Dependability, punctuality and excellent attendance are essential

To apply for this position, please email your cover letter and resume to careers@boomeranghealth.com

SickKids is committed to championing equity, diversity and inclusion in all that we do, fostering an intentionally inclusive and culturally safe environment that reflects the diversity of the patients, families and communities we serve. Learn more about workplace inclusion.

If you require accommodation during the application process, please reach out to our aSKHR team. SickKids can provide access and inclusion supports to eligible candidates to support their full engagement during the interview and selection process as well as to ensure candidates are able to perform their duties once successfully hired. If you are invited for an interview and require accommodation, please let us know at the time of your invitation to interview. Information received related to access, inclusion or accommodation will be addressed confidentially.

Technical difficulties? Email ask.hr@sickkids.ca with a short description of the issues you are experiencing. We will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.

Tip: Combine your cover letter and resume into ONE document of 20 pages or less as you cannot upload multiple documents as part of your application.

Every application is reviewed by a human recruiter and all hiring decisions are made by people. In some cases, AIassisted tools are used to help review applications based on jobrelated qualifications.

All positions posted on the SickKids Hospital's Careers Site represent current vacancies, unless otherwise posted in the job description.

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