Clinical Operations Supervisor – Magazica Career Hub

Title: Clinical Operations Supervisor

Company: Quinte Health
Location: Belleville, Ontario
Job Type: FullTime

Description:

The Clinical Operations Supervisor at Quinte Health collaborates with various healthcare professionals to ensure efficient patient flow and bed utilization while upholding corporate values. The ideal candidate must have a valid registration from the College of Nurses of Ontario or a relevant university degree, along with at least 5 years of clinical nursing experience. Strong leadership, communication, and conflict resolution skills are essential for this role.

Key Responsibilities:

Identifying operational barriers to discharge and implementing process improvements

Collaborating with Patient Care Leads to facilitate patient flow

Acting as a lead resource in resolving staffing and bed utilization issues

Rounding on all units to assist with patient movement

Other duties as assigned

Qualifications:

Valid registration from the College of Nurses of Ontario or relevant university degree

Minimum of 5 years of clinical nursing experience

Proven leadership and decision-making abilities

Excellent communication and conflict resolution skills

Comprehensive knowledge of healthcare disciplines

Demonstrated commitment to interprofessional practice standards

Strong computer skills

At Quinte Health, our team is dedicated to providing high-quality care and building healthier communities. If you are compassionate and driven, we have exciting opportunities for you to make a real impact in our hospitals. Join us and be part of a team that values everyone and works together to enhance lives.

Physical Demands Analysis:

Strength:

Occasionally lifting and carrying average weight 20 pounds

Pushing/pulling average 10-15 pounds

Patient assist approx. 100 pounds

Mobility:

Constantly standing

Frequently walking and bending/stooping

Occasionally sitting, twisting/turning, bending, crouching/squatting, kneeling

Rarely balancing and climbing

Dexterity:

Frequently performing forward shoulder movements and gripping/grasping

Occasionally fine finger movements and shoulder movements (up/down)

Rarely foot action

Quinte Health is an equal opportunity employer committed to providing a fair and equitable recruitment process for all candidates. Candidates requiring accommodation during the process are encouraged to contact the Human Resources Department.

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Title: Clinical Operations Supervisor
Company: Quinte Health
Location: Belleville, Ontario
Position Summary The Clinical Operations Supervisor works collaboratively with charge nurses, physicians, and allied health professionals in the coordination of efficient and timely patient flow, access and bed utilization, 7 days a week, across all Quinte Health (QH) sites and models and inspires the QH corporate values.

Required

Valid registration and in good standing from College of Nurses of Ontario as a Registered Nurse OR a University Degree in Social Work, Occupational Therapy or Physiotherapy
 Completed Baccalaureate Degree or actively pursuing
 Minimum of 5 years' progressive and recent Clinical Nursing experience in a health care setting and a demonstrated high degree of clinical nursing competence with the ability to make appropriate professional judgments,
 Proven leadership and decision making abilities, effective communication, and facilitation skills,
 Possesses excellent interpersonal, conflict resolution and negotiation skills in working with families and patients, staff, physicians, department heads and administration as required,
 The ability to work collaboratively within the Patient Care Service Delivery model promoting and facilitating the continuum of care delivery both internally and with external care providers and agencies,
 Evidence of effective communication and conflict resolution skills with the ability to develop positive working relationships with all stakeholders promoting collective problem solving approaches,
 Demonstrated good leadership skills including the demonstrated ability to role model and mentor,
 Comprehensive knowledge of other health care disciplines and their role in patient care and patient flow,
 Demonstrated commitment to interprofessional practice standards,
 Excellent interpersonal skills with a strong orientation to staff development and staff empowerment,
 Demonstrated ability to teach, demonstrate, facilitate and coach, and
 Demonstrated computer skills including ability to effectively use computerized client care information system.

Preferred

Critical care or emergency experience

Duties

Aligned with the IPCT model, the Clinical Operations Supervisor will identify operational barriers to discharge across services and programs, identify clinical utilization opportunities through appropriate delivery of patient care, and support the development and implementation of process improvements through an interprofessional practice model,
 With the support of the Program Managers, the will collaborate with Patient Care Leads/Charge Nurses to facilitate patient flow, assess decisions, and will negotiate, as necessary, when compromise and agreement cannot be reached,
 A highly visible position, the Clinical Operations Supervisor will round in person on all units wherever possible assisting with and facilitating patient movement across the corporation to the most appropriate care environment,
 The Clinical Operations Supervisor will act as a lead resource in resolving issues/problems regarding patient care staffing levels and bed utilization,
 Other duties as assigned.

At Quinte Health, our four hospitals unite under the core values of Imagine It's You, Value Everyone, We All Make a Difference , and Stronger Together . We work as one team to enhance lives, improve access to highquality care, and build healthier communitiesright where people need it most.

Quinte Health's four hospitals are the heart of our communities, delivering exceptional care close to home. As one unified team, we're passionate about improving lives and expanding access to highquality healthcare. Our staff, physicians, and volunteers don't just work herewe live, grow, and thrive here. If you're compassionate and driven, we have exciting opportunities across our hospitals. Join us and make a real impact!

Physical Demands Analysis Strength

Required Occasionally  lifting and carrying average weight 20 pounds and max 50, pushing/pulling average 1015 pounds and max 30 pounds, patient assist approx. 100 pounds

Mobility

Required Constantly  standing
 Required Frequently  walking, bending/stooping
 Required Occasionally  sitting, twisting/turning, bending, crouching/squatting, kneeling
 Required Rarely  balancing, climbing

Dexterity

Required Frequently  forward shoulder movements, gripping/grasping, pinching, neck, elbow, shoulder, wrist and back normal range of motion
 Required Occasionally  fine finger movements, shoulder movements (up/down)
 Required Rarely  foot action

Equal OpportunityWe thank all interested candidates for their response, however, only those chosen for an interview will be contacted. Quinte Health is an equal opportunity employer committed to meeting needs under the Canadian Charter of Rights and Freedom and the Ontario Human Rights Code. Our Recruitment process follows the Accessibility for Ontarians with Disabilities Act in order to provide a fair and equitable process for all candidates. Applicants requiring accommodation through the recruitment/interview process are encouraged to contact the Human Resources Department at 6139697400 x2577 or

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