Description:
Join our dedicated team as a Community Service Worker, where your compassionate nature and proactive approach will make a meaningful difference in the lives of individuals requiring support. In this vital role, you will provide personalized care, assist with daily activities, and foster a safe, respectful environment for residents across various care settings. Your energy and enthusiasm will help promote independence, dignity, and well-being for those you serve. This paid position offers an opportunity to grow your skills while making a positive impact in the community.
Responsibilities:
Conduct client intake by reviewing background information, interviewing clients, gathering relevant case histories, and preparing accurate intake documentation.
Assess clients' strengths, abilities, needs, challenges, and available supports to determine appropriate services and interventions.
Support clients in identifying available options, establishing realistic goals, and developing individualized plans of action based on their needs.
Assist clients in determining their eligibility for government benefits, social assistance, and other community support programs.
Connect clients with appropriate community resources and social services, including housing, healthcare, legal assistance, financial supports, employment services, transportation, childcare, and other essential services.
Provide guidance and ongoing support to clients living in group homes, transitional housing, or other supported living environments, including assistance with transition and community reintegration planning where applicable.
Participate in client screening, intake, selection, and admission into appropriate Daveli Community Services programs and services.
Assist with the delivery of life-skills training, behaviour-management initiatives, substance-use support programs, youth programs, and other community-based services under the direction of appropriate social service or healthcare professionals.
Conduct regular follow-ups with clients to review their progress, identify emerging concerns, provide support, and address challenges affecting their established goals.
Monitor and document clients' progress and responses to interventions to support the evaluation and improvement of programs and services.
Provide information and assistance to individuals accessing social assistance, pensions, income-support programs, and other available benefits.
Provide appropriate support during crisis situations and connect individuals and families with emergency shelters, crisis services, and other immediate community resources.
Coordinate and support the delivery of designated community programs, activities, workshops, and support services offered by Daveli Community Services.
Establish and maintain professional working relationships with community organizations, social service agencies, healthcare providers, and other professionals involved in clients' care and support.
Exchange relevant information with authorized service providers, while maintaining confidentiality, to promote continuity of services and monitor clients' overall progress.
Recruit, organize, coordinate, and support volunteers involved in Daveli Community Services programs, community activities, and outreach initiatives.
Maintain accurate and confidential client records, case notes, service statistics, referral documentation, program participation records, and other information required for program evaluation and reporting.
Assist with evaluating the effectiveness of community programs by monitoring outcomes, identifying service gaps, and providing feedback for continuous program improvement.
Provide guidance and task coordination to social service support workers and volunteers when assigned.
Perform other related community and social service duties consistent with the programs and objectives of Daveli Community Services.
Requirements:
Completion of a college diploma or university degree in Social Service Work, Community and Social Services, Psychology, Sociology, Child and Youth Care, Social Work, or a related social science/health field.
Previous experience working in community services, social services, healthcare, settlement services, supportive housing, youth services, or other human-service settings is an asset.
Knowledge of community resources, including housing, employment, healthcare, financial assistance, legal services, transportation, childcare, and social assistance programs.
Ability to assess clients' needs, identify strengths and barriers, develop appropriate service plans, and make community referrals.
Strong interpersonal, communication, counselling, problem-solving, and crisis-intervention skills.
Ability to work effectively with individuals and families from diverse cultural and socioeconomic backgrounds.
Strong organizational and time-management skills with the ability to maintain accurate client records, case notes, program statistics, and reports.
Ability to maintain professional boundaries, confidentiality, and client privacy.
Ability to work independently and collaboratively with healthcare professionals, social service agencies, community organizations, volunteers, and other service providers.
Proficiency with computers and standard office applications for documentation, communication, and reporting.
First Aid and CPR certification is an asset or may be required depending on program responsibilities.
Vulnerable Sector Check/Criminal Record Check may be required before employment, depending on the client population served.
Ability to work flexible hours, including occasional evenings or weekends, based on program and client needs.
A valid Ontario driver's licence and access to reliable transportation may be considered an asset where community outreach or client-related travel is required.
Join us in creating a supportive community where every individual receives respectful, attentive care. Your dedication will help foster a nurturing environment that celebrates independence while providing essential assistance. We're excited to welcome passionate professionals committed to making a difference!
Pay: $36.60-$38.00 per hour
Ability to commute/relocate:
Brampton, ON L6X 5C1: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
