Community Support Worker Residential Program

Title: Community Support Worker Residential Program

Company: Calgary Alternative Support Services
Location: Calgary, Alberta
Job Type: FullTime, Weekdays

Description:

Are you interested in making a difference in the lives of marginalized populations? The field of human services provides meaningful work with a purpose that directly impacts individuals' well-being and contributes to the development of inclusive communities. Calgary Alternative Support Services (CASS) is seeking a Community Support Worker for their Calgary Alternative Residential Services (CARS) program to assist individuals with developmental disabilities.

The Community Support Worker role involves establishing professional boundaries with clients, providing emotional support, and assisting with daily living skills. Responsibilities include developing positive relationships with clients, monitoring goals in their Individual Support Plan, supporting independence in the community, and maintaining professional relationships with client guardians and other supports.

Key Responsibilities:

Establish respectful boundaries and positive relationships with clients

Assist clients in developing and monitoring goals in their Individual Support Plan

Support individuals in living independently in the community

Adhere to CASS Policies & Procedures and program expectations

Maintain valid certifications and complete required paperwork

Model CASS values and demonstrate respect in all interactions

Maintain confidentiality and strong communication skills

Possess knowledge in supporting adults with developmental disabilities

Required Education: Diploma or equivalent experience in Disability Studies

Other Required Skills: Vehicle and valid driver's license considered assets

This position falls under the Caregivers Act, and interested candidates can find more details on the Alberta government website. If referred by an existing CASS staff member, please indicate in your cover letter for the referral program. Only selected candidates will be contacted for an interview. No phone calls, please.

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Title: Community Support Worker Residential Program
Company: Calgary Alternative Support Services
Location: Calgary, Alberta
Are you interested in making a difference in the lives of marginalized populations?

The field of human services provides meaningful work. What you do has a purpose, and you know it directly impacts and contributes to an individual's wellbeing while supporting the development of more inclusive communities which benefit everyone.

Calgary Alternative Support Services (CASS) recognizes that the people we employ are our single greatest asset. We endeavour to recruit and mentor human service professionals with talent and commitment for disability advocacy and community engagement.

We have one (1) permanent fulltime position located in SW Calgary.   
Working days Monday to Friday from 08:00 to 15:00. Total hours of work per week are 35.   
This posting closes on February 3, 2026.   
Program Summary   
The Calgary Alternative Residential Services (CARS) program assists individuals with developmental disabilities to become more independent through skill acquisition, empowerment and full inclusion in society, thus improving their quality of life. The CARS program focuses on 'personcentered planning'  people supporting people  based on the individual's needs. Through a selfdirected process, the individual will be assisted in identifying areas of support that are important to them and will contribute towards their personal goals.   
Job Summary   
The Community Support Worker (CSW) is an essential role to the service Calgary Alternative Support Services Inc. (CASS) provides to clients. This role supports clients to build a strong sense of empowerment, the ability to make positive decisions and help establish themselves as a part of their community, and provide development and stability in our client's daily activities.   
This role is responsible for establishing professional boundaries with the client, providing guidance to the client regarding emotional support, daily living skills, and engaging with community resources based on the goals laid out in their Individual Support Plan (ISP).

Key Responsibilities to:   
Client

Establish respectful and professional boundaries while developing positive working relationships with clients
 Assist clients in the development and monitoring of goals and objectives indicated in their Individual Support Plan (ISP)
 Support individuals in specifically identified areas to live independently or increase independence in the community. This may include daily living skills, community inclusion, recreation and leisure activities, and management of healthrelated matters as directed by the client coordinator
 Establish and maintain a positive professional working relationship with client guardians and other client supports where applicable

Agency

Understand and adhere to CASS Policies &amp; Procedures and program specific expectations as defined in program Operations Manuals
 Responsible for checking email communications at minimum once a week
 Complete client and agency specific paperwork in a timely fashion. This includes, but is not limited to, the submission of:
 Time entry through punching in and punching out within the Employee Management System
 Monthly expenses
 Client Monthly Summaries
 Hazard Reports
 Staff Incident &amp; Near Miss Reports
 Client Incident Reports
 Appointment forms, tracking sheets, and any other client specific documentation
 Adhere to Health &amp; Safety policies in accordance to CASS policy &amp; procedures and Alberta OHS legislation
 Maintain valid certification in all core training/employment requirements, and any additional training as assigned based on client support needs

Culture

Model and demonstrate CASS values in all interactions with clients, staff, and community members
 Demonstrate respect and collaboration with all internal and external stakeholders of the CASS organization
 Demonstrate an ability and willingness to give and receive honest, balanced feedback

Key Knowledge and Skill Sets

Ability to maintain confidentiality
 Strong verbal and written communications
 Ability to approach situations with positivity
 Ability to adapt communication styles
 Display patience
 Knowledge in supporting adults with developmental disabilities preferred

Required Education

Diploma or equivalent experience in Disability Studies

Other Required Skills

A vehicle and valid driver's license are considered assets

This position falls under the Caregivers Act. For full details please visit the site below:   
Caregivers  Employment standards exceptions | Alberta.ca   
https://www.alberta.ca/esexceptionscaregivers.aspx

Referral Program

If you have been referred by an existing CASS staff member, please indicate who referred you in your cover letter so that they can be rewarded through our referral program!

We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.

No phone calls please.

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