Dietary Worker – Magazica Career Hub

Title: Dietary Worker

Company: Aramark
Location: Didsbury, Alberta
Job Type: FlexTime, FullTime, Shift

Description:

The Dietary Worker at Aramark provides patient support through phone and software systems, acting as a liaison for patient meal services. Responsibilities may vary based on location and client needs.

Job Responsibilities

Function effectively in a fast-paced call center environment

Maintain positive customer service demeanor

Adapt to customer needs

Handle patient customer service functions such as answering phones and taking menu orders

Use software to record patient orders

Work closely with medical staff to ensure accurate patient nutrition

Maintain compliance with safety and sanitation standards

Qualifications

Previous customer service or call center experience preferred

Experience in food service or related field preferred

Fluency in English required, bilingual a plus

Ability to stay calm under pressure

Comfort with technology including web-based software and keyboard

Flexibility and adaptability to change

Education

About Aramark

Our Mission

Rooted in service, Aramark strives to do great things for employees, partners, communities, and the planet. Equal employment opportunity is valued, and discrimination is not tolerated based on various characteristics.

About Aramark

The people of Aramark serve millions of guests daily in 15 countries, focusing on service, purpose, and professional growth for employees. Career development, belonging, and a positive work environment are emphasized.

Learn more about working at Aramark or connect on social media.

Apply Now

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Title: Dietary Worker
Company: Aramark
Location: Didsbury, Alberta
Job Description The Dietary Worker provides patient support via phone and software systems and serves as a liaison to other departments regarding patient meal services. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.Job Responsibilities

Function comfortably in a fastpaced, performancebased call center environment where every call is recorded and assessed to ensure performance levels are maintained.
 Maintains friendly, efficient, positive customer service demeanor toward customers, clients, and coworkers.
 Adaptable to customer needs.
 Responsible for patient customer service functions of answering phones, taking menu orders, answering questions or if unable to answer, appropriately directing calls from patients as it relates to their meal or other nutritional needs
 Uses software to record patient orders
 Maintains general knowledge of therapeutic diets to ensure meal orders are processed accurately
 Works closely with doctors, nurses, and the Food &amp; Nutrition team to ensure accurate patient nutrition
 Maintains the privacy, safety, and dignity of each customer by observing client confidentiality and by closely adhering to safety and sanitation standards
 Maintains compliance with ARAMARK's standards of operation. Adheres to ARAMARK's Business Conduct Policy at all times. Maintains all records and reports to ensure compliance with all local, state, and federal regulations and codes.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.Qualifications

Previous customer service and/or call center experience preferred
 Experience in food service, as a dietary clerk, or in a related field preferred
 Needs to communicate fluently in the English language, bilingual or multilingual a plus.
 Ability to stay calm under pressure.
 Comfort with using technology including webbased software, keyboard, and telephone headset for the majority of shift. Typical typing of 35  45 wpm.
 Must be flexible and adaptable to change.

Education About AramarkOur Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.About AramarkThe people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing  a new challenge, a sense of belonging, or just a great place to work  our focus is helping you reach your full potential. Learn more about working here at or connect with us on , and .

Aramark

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