Description:
Join our dynamic mental health team as a Medical Administrative Assistant, where your enthusiasm and organizational skills will play a vital role in delivering exceptional client experiences. In this energetic role, you'll be the friendly face at the front desk, managing client interactions, scheduling appointments, and ensuring smooth office operations. Your proactive approach will help create a welcoming environment while supporting our team with essential administrative tasks.
Responsibilities
Greet clients and visitors warmly, providing excellent customer service at the front desk
Manage systems to schedule appointments, answer inquiries, and relay messages efficiently
Maintain accurate electronic medical records using Jane system
Verify client insurance information and process billing or payment transactions accurately
Coordinate appointment scheduling and follow-up reminders to optimize provider schedules
Support clinicians by preparing documentation, updating patient charts, and managing correspondence
Handle administrative duties such as filing, data entry, and managing office supplies to ensure seamless daily operations
Requirements
Prior experience working as a receptionist or in a medical office setting is highly preferred
Familiarity with electronic medical records (EMR) systems such as Jane
Strong knowledge of mental health terminology to accurately interpret clinical information
Proven office experience with excellent organizational skills and attention to detail
Ability to operate phone systems confidently and professionally
Demonstrated experience in front desk responsibilities within a healthcare environment
Excellent communication skills and a friendly demeanor to engage with patients and team members effectively
Join us in making a difference by providing top-tier administrative support that keeps our mental health services running smoothly. Your energy, expertise, and dedication will contribute significantly to creating a positive experience for every patient who walks through our doors.
Pay: $19.10-$21.63 per hour
Benefits:
Dental care
On-site parking
Paid time off
Vision care
Education: Secondary School (required)
Experience: Administrative: 2 years (required)
Language: English (required)
Work Location: In person
