Our client is seeking a highly organized and detail-oriented Medical Administrative Coordinator to support physicians and patients within a fast-paced medical/medicolegal environment. This position involves coordinating physician schedules, preparing charts and appointment materials, managing documentation, and serving as a key point of contact for various stakeholders.
Key Responsibilities
Coordinate physician schedules, appointments, locations, and related services.
Prepare and organize charts, medical records, histories, and supporting documentation for appointments.
Obtain outstanding medical records, cover letters, and other required documents from insurance companies, attorneys, physicians, and other parties.
Contact patients/examinees and other parties to confirm appointments, interpreters, medical histories, and required documentation.
Process subpoena requests and assist with scheduling depositions and other medical/legal appointments.
Maintain accurate patient and physician records, attendance information, and electronic files.
Onboard physicians, gather required information, and assist with maintaining physician compliance.
Serve as a primary point of contact for physicians and their office staff, addressing questions and resolving scheduling or administrative issues.
Prepare necessary appointment materials and equipment, including Dictaphones, books, flash drives, access information, keys, and alarm codes.
Identify potential issues and proactively follow up to ensure appointments are fully prepared and run successfully.
Answer and route phone calls, take messages, and provide professional customer service to patients, physicians, attorneys, and other stakeholders.
Utilize Microsoft Office, Google Calendar, ShareFile, and other computer systems.
Work closely with internal departments to communicate changes and ensure all aspects of the process are completed accurately and on time.
Qualifications
Strong data entry and typing skills with excellent attention to detail.
Excellent written, verbal, and listening communication skills.
Strong organizational, time-management, and multitasking abilities.
Good decision-making, analytical, and problem-solving skills.
Comfortable working independently and as part of a team.
Proficient with Microsoft Office and basic computer applications.
Bilingual preferred.
Medical, workers' compensation, insurance, or medicolegal experience preferred.
