Title: Medical Insurance Collection Supervisor

Company: PROMD PRACTICE MANAGEMENT
Location: Pinecrest, Ottawa
Job Type: FullTime, Shift, Weekdays


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Description:

ProMD's Revenue Cycle Management division is looking for an experienced Medical Insurance Collection Supervisor. This role involves overseeing a medical insurance collection department, managing appeals, insurance verification, and leading a team. The company offers comprehensive training to ensure success in providing top-quality billing and collection services for medical providers.

Qualifications:

  • Proven experience supervising a medical insurance collection department.
  • Strong knowledge of medical appeal guidelines and insurance verification processes.
  • Proficiency in managing appeals and conducting insurance verification.
  • Strong communication skills (written and verbal).
  • Proficient in Microsoft Excel.
  • Knowledge of medical billing guidelines across multiple specialties.
  • Prior supervisory experience and hands-on medical insurance collection experience required.
  • Responsibilities:

  • Oversee insurance collectors and provide guidance and training.
  • Analyze reimbursement procedures to ensure maximum reimbursement.
  • Review Collection Specialists' daily logs and productivity.
  • Collaborate with team members to strengthen billing and collection workflows.
  • Participate in training and development for collection staff.
  • Support department functions such as billing, collections, and payment posting.
  • Assist in hiring future Insurance Collectors.
  • Identify problem trends and provide input for staff evaluations.
  • Schedule and lead department meetings.
  • Maintain a positive work environment and confidentiality.
  • Provide support to clients, management, and team members.
  • Benefits:

    401(k) matching, Dental insurance, Health insurance, Vision insurance, Life insurance, Paid time off, Paid holidays. This is a full-time position with an 8-hour shift, Monday to Friday, located on-site.


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