Medical Office Assistant – Magazica Career Hub

Title: Medical Office Assistant

Company: Crowfoot Village Family Practice
Location: Calgary, AB
Job Type: FlexTime, FullTime, PartTime

Description:

Crowfoot Village Family Practice (CVFP) is seeking full-time, part-time, and casual medical office assistants to join their innovative team in Calgary. The ideal candidate will act as the first point of contact for patients, manage appointments, maintain patient information, and support ad-hoc projects. The successful candidate will be deeply committed to patient care, possess strong communication skills, attention to detail, and organizational abilities.

Key Responsibilities:

Act as the first point of contact for patients and visitors

Manage incoming calls and appointments

Maintain patient information in the EMR

Maintain confidentiality of health information

Follow policies and procedures

Provide support for ad-hoc projects

Qualifications:

Medical office diploma or certificate preferred

University degree in a health-related field

2-5 years' experience in a medical office setting

Knowledge of medical terminology and EMRs

Experience in family medicine an asset

Offers and Perks include competitive wages, benefits, wellness program, annual team retreats, consistent work hours, and opportunities for advancement and leadership development. The position offers a supportive team environment and a commitment to work/life balance. Wages are negotiable based on experience. Previous healthcare experience is preferred. This position is located in Calgary, Alberta.

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Title: Medical Office Assistant
Company: Crowfoot Village Family Practice
Location: Calgary, AB
Who we are: Crowfoot Village Family Practice (CVFP) is an innovative team that cares for more than 24,000 newborn to geriatric patients from Calgary and the surrounding area. Our team includes physicians, a nurse practitioner, registered nurses, pharmacists, a health management nurse, respiratory educators, a behavioral health consultant, medical office assistants and administrative assistants. Our hours of operation are Monday  Friday 8:00  5:00pm. We are looking to hire full time, part time, and casual medical office assistants. This role would also be suitable for recent university grads, or current university students. The Job:  Acting as first point of contact for patients and visitors, welcomes and greets them in person or on the telephone  Directing incoming calls received on a multiline phone system  Setting up and confirming doctor and referral appointments  Faxing, scanning, filing of labs and documents in Electronic Medical Record (EMR)  Maintain and update patient information on the EMR  Protecting patient's rights by maintaining highest level of confidentiality of health information  Maintaining operations by following policies and procedures, reporting needed changes and maintenance of templates  Providing support for adhoc projects The ideal candidate:  Deeply committed to supporting our patients and team members  Genuinely friendly, kind, with a professional demeanor  Ability to work in a teambased environment  Adaptability  flexible and able to adjust approach to meet changing demands and situations including dealing with diverse people and personalities in a fastpaced environment  Communication skills  strong verbal and written communication in person and on the phone. Able to listen effectively and express oneself in a clear and articulate manner  Attention to Detail  ability to complete tasks accurately  Organization skills  prioritizing and strong timemanagement skills Qualifications  Education: Medical office diploma or certificate preferred but not required  Alternatively a university degree (completed or in process) in a health related field  Ideal: 25 years' experience in a medical office setting  Knowledge of medical terminology  Knowledge and experience with electronic medical records  Experience in family medicine an asset  Familiarity with medical clinic software, internet, Microsoft software (Word, Outlook, Excel), minimum typing speed of 40 wpm Offers and Perks:  The opportunity to work alongside a team of highlyskilled professionals  Opportunity for learning, job advancement and leadership development  Competitive wages  Benefits and Employee Family Assistance Program  Wellness program  Annual team retreats  Consistent work hours and a commitment to work/life balance  Supportive team dynamics and regular opportunities for collaboration  Wages to be negotiated and are dependent upon experience. Previous work in any aspect of healthcare Location Calgary, Alberta Department Clerical Employment Type Fulltime/Parttime/Casual/Summer Students Minimum Experience Entrylevel Edit Job Description

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