We are seeking a dynamic and detail-oriented Medical Office Assistant to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your responsibilities will include managing front desk operations, coordinating appointments, and maintaining accurate medical records. The ideal candidate is energetic, organized, and possesses excellent communication skills to support both clinical and administrative functions within a busy medical or dental practice.
Duties:
Greet patients and visitors warmly, providing exceptional customer service at the front desk
Schedule, confirm, and reschedule patient appointments using electronic scheduling systems such as Dentrix or Epic
Manage multi-line phone systems to answer inquiries, direct calls, and relay messages efficiently
Maintain and update electronic medical records (EMRs) with accuracy and confidentiality
Assist with billing, insurance verification, and processing payments in compliance with office procedures
Prepare exam rooms, sterilize equipment, and ensure supplies are stocked for daily operations
Support clinical staff by handling administrative tasks such as data entry and document management
Assist providers in an urgent care setting as within MOA scope of practice
Experience:
Prior experience working in a medical office environment is highly preferred
Proficiency with electronic health record (EHR) systems such as Epic or Dentrix is essential
Hindi, punjabi speaking is required
Strong knowledge of medical terminology to accurately interpret clinical documentation
Experience in office administration enhances your ability to succeed in this role
Demonstrated ability to manage multi-line phone systems and handle high-volume front desk duties
Previous medical office experience involving electronic medical records (EMRs) is a plus
Excellent organizational skills combined with professional communication abilities to support efficient office workflow
familiarity with peel vaccines, prenatal care, pediatric care, triaging
Join us in delivering outstanding patient care through energetic support and seamless administrative excellence!
