We are seeking a reliable, friendly, and professional Medical Office Assistant (MOA) to join our medical clinic in Mississauga, Ontario. The ideal candidate should be organized, compassionate, and comfortable working in a busy medical office environment. Previous experience in a family practice or medical clinic is preferred.
Responsibilities:
Greet patients in a friendly and professional manner
Answer and manage incoming phone calls and patient inquiries
Schedule, confirm, and reschedule patient appointments
Register patients and update demographic and medical information
Manage electronic medical records (EMR)
Process referrals, forms, prescriptions, and other medical office documentation
Prepare examination rooms and assist physicians with clinic flow
Communicate with pharmacies, specialists, hospitals, and other healthcare providers as required
Handle billing and payment-related tasks when applicable
Maintain patient confidentiality and follow privacy policies
Scan, fax, file, and organize medical documents
Keep the reception and clinic areas clean and organized
Provide excellent customer service and support to patients and the medical team
