Join our dynamic healthcare team as a Medical Office Assistant, where your energy and organizational skills will play a vital role in delivering exceptional patient care and seamless office operations. In this fast-paced role, you will be the friendly face and efficient coordinator behind the scenes, ensuring smooth communication between patients, providers, and staff. Your proactive approach will help create a welcoming environment while managing essential administrative tasks with precision and enthusiasm.
Responsibilities:
Greet patients warmly and assist with check-in procedures at the front desk, ensuring a positive first impression.
Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages promptly.
Maintain accurate electronic medical records using Epic and other electronic health record systems, ensuring confidentiality and compliance.
Verify patient insurance information and process billing using Dentrix or similar dental practice management software.
Prepare exam rooms, assist with patient flow, and support clinical staff as needed during patient visits.
Handle administrative duties such as appointment scheduling, data entry, and managing correspondence efficiently.
Support the dental receptionist duties by coordinating patient flow, managing appointment reminders, and organizing patient files.
Skills:
Proficiency in Epic electronic medical records system and Dentrix dental software to streamline documentation and billing processes.
Strong knowledge of medical terminology to accurately interpret clinical notes and communicate effectively with healthcare providers.
Experience working in a dental office environment or medical office setting with front desk responsibilities.
Excellent organizational skills with the ability to multitask across various administrative functions in a busy office.
Familiarity with multi-line phone systems for efficient communication management.
Demonstrated ability to handle sensitive information discreetly while maintaining professionalism.
Prior experience with office equipment such as fax machines, scanners, and printers is preferred.
Embark on a rewarding career where your dedication makes a difference every day! We are committed to fostering an inclusive environment that values your skills and supports your growth in the healthcare field.
