Medical Office Assistant/Receptionist

Title: Medical Office Assistant/Receptionist

Company: Rocky Mountain House Primary Care Network
Location: Rocky Mountain House, Alberta
Job Type: FullTime, PartTime

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Description:

The Rocky Mountain Primary Care Network (RPCN) is looking for a Medical Office Assistant/Receptionist to join their team in Rocky Mountain House. This position will involve supporting physicians by managing data, tracking panels, and reporting information to the primary care practice population. The role is a one-year term with the possibility of extension, and the FTE is negotiable.

Duties and Responsibilities:

Assess and communicate the need for patient health screening within the EMR.

Coordinate screening referrals and appointments for patients according to the ASaP initiative.

Collaborate with Physicians and Panel Management Screening Nurse(s) to enhance patient access and care.

Support office administrative functions and reception duties.

Requirements:

Medical Office Assistant, Unit Clerk, or Medical Terminology certification preferred.

Experience with reception and phone systems.

Ability to work in a dynamic environment and collaborate with health professionals.

Willingness to increase knowledge in screening initiatives.

Knowledge/Skills & Abilities:

Proficiency in Microsoft Office and experience with EMR.

Strong communication skills and ability to work in a team.

Excellent organizational and time management skills.

Problem-solving and conflict resolution abilities.

Commitment to confidentiality and privacy standards.

Job Types: Part-time, Fixed term contract
Contract length: 12 months
Pay: $19.95-$26.53 per hour
Expected hours: 24 - 30 per week
Benefits: Dental care, Disability insurance, Extended health care, Life insurance, Vision care
Ability to commute/relocate: Rocky Mountain House, AB: reliably commute or plan to relocate before starting work (required)
Application question(s): Medical Terminology
Work Location: In person

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Title: Medical Office Assistant/Receptionist
Company: Rocky Mountain House Primary Care Network
Location: Rocky Mountain House, Alberta
The Rocky Mountain Primary Care Network (RPCN) is a physicianled nonprofit corporation that works collaboratively with Primary Care Alberta and our community partners to support primary care in Rocky Mountain House and surrounding area.

We are seeking an engaged and enthusiastic Medical Office Assistant/Receptionist to join our multidisciplinary healthcare team. This position will support approximately twenty physicians by identifying and tracking panels, managing data and reporting information to the primary care practice population. This is a oneyear term position, with the possibility of an extension. FTE is .6  .8 and is negotiable.

Duties and Responsibilities:

· Assess and communicate the need for patient health screening within the EMR.

· Play a key role in coordinating screening referrals and appointments for patients in accordance with the Toward Optimized Practice Screening Initiative: Alberta Screening and Prevention Program. (ASaP).

· Work in conjunction with the Physicians and Panel Management Screening Nurse(s) to increase access for patients, enhancing the patients' primary care experience, improving clinical outcomes and the patient's quality of life.

· The Receptionist/MOA works under general supervision, frequently in the absence of managers and senior staff.

· Support the ED and office administrative functions.

· Reception: answering phones, mail distribution, minutes, document management, data entry and database maintenance.

Requirements:

· Medical Office Assistant, Unit Clerk, Medical Terminology certification preferred or combination of education and relevant experience.

· Experience in with multipleline phone systems and reception.

· Demonstrated ability and willingness to work in an unstructured and dynamic environment that requires flexibility and collaboration with other health professionals.

· Must be prepared to increase knowledge in current screening initiatives and research within the Alberta and Canadian Context.

Knowledge/Skills &amp; Abilities:

· Sound knowledge and experience with computer programs in Microsoft Office.

· Previous experience with Electronic Medical Record (EMR) and working in clinical settings would be an asset.

· Ability to collaborate with people in a health care environment with professionalism, confidentiality, and respect.

· Outstanding communication skills, verbally and in writing.

· Proven initiative and motivation.

· Strong organizational, time management and decisionmaking skills; meeting deadlines.

· Ability to deal with challenging situations with empathy &amp; sincerity  conflict resolution.

· Demonstrated problem solving and conflict resolution skills.

· Highest standards of confidentiality, privacy and information management.

· Ability to work effectively within a team.

Job Types: Parttime, Fixed term contract

Contract length: 12 months

Pay: $19.95$26.53 per hour

Expected hours: 24  30 per week

Benefits:

Dental care
 Disability insurance
 Extended health care
 Life insurance
 Vision care

Ability to commute/relocate:

Rocky Mountain House, AB: reliably commute or plan to relocate before starting work (required)

Application question(s):

Medical Terminology

Work Location: In person

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