Medical Receptionist (Part-Time) – Magazica Career Hub

Title: Medical Receptionist (Part-Time)

Company: HealthLink Family Practice, Two Rivers FHT
Location: Cambridge, Ontario
Job Type: FlexTime, FullTime, PartTime, Shift

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Description:

We are seeking a part-time Medical Receptionist for a 12-month contract at HealthLink Family Practice in Cambridge. The role involves managing incoming calls, booking appointments, and assisting patients at check-in. Experience with Telus Practice Solutions (EMR) is preferred. There may be opportunities for additional hours during after-hours clinics or daytime shifts.

The successful candidate must provide proof of COVID vaccination and Measles vaccine. The Medical Receptionist will act as the main point of communication between patients and the medical team, providing administrative support and maintaining confidentiality.

Responsibilities:

Manage a busy telephone system

Provide clerical support to patients, families, staff, and Physicians

Schedule appointments for multiple Physicians

Respond to inquiries via various channels

Update and maintain patient records

Perform other duties as needed

Qualifications:

High school diploma or equivalent

Experience with medical terminology

Familiarity with Practice Solutions EMR software

Effective communication and teamwork skills

Strong organizational and time management abilities

Ability to handle pressure and difficult situations calmly

This is a part-time position with a pay range of $21.08-$25.05 per hour. Benefits include on-site parking. Applicants should have experience with Telus PS Suite EMR, completed or enrolled in a relevant post-secondary program, and be available to work Mondays. Preference will be given to those with experience in a family physician's office.

Work location is in person.

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Title: Medical Receptionist (Part-Time)
Company: HealthLink Family Practice, Two Rivers FHT
Location: Cambridge, Ontario
Position Summary:

We are looking for a parttime Medical Receptionist to work 23 days per week. This would be a 12month contract, with possibility of extension.

You must be available to work Mondays.

You must be comfortable managing a large volume of incoming calls, booking for multiple physicians and simultaneously assisting patients at checkin. Experience using Telus Practice Solutions (EMR) would be an asset.

Depending on your experience and availability, there may also be an opportunity to work additional hours during our afterhours clinics or pick up additional daytime shifts when staff are off sick or on vacation.

Please include a cover letter with your resume.

Located in Cambridge, HealthLink Family Practice is a part of the Two Rivers Family Health Team. This is a busy practice, consisting of eight family physicians.

TRFHT is an inclusive employer. If you require accommodation at any point in making an application for this position, please contact our office.

The successful candidate will be required to provide proof of COVID vaccination along with proof of Measles vaccine. (or an acceptable medical / religious exemption).

Overview:

The Medical Receptionist acts as the focal point of communication between the patients and the medical team, with confidentiality being the key issue at all times. The Medical Receptionist will be responsible for providing a consistently high level of administrative support to the physicians and other clinic staff. In undertaking the role of Medical Receptionist, the employees will be required to initiate their own tasks, have the ability to prioritize work and multitask in a highly demanding environment.

Responsibilities:

Manage a busy multiline telephone system in a friendly and professional manner
 Assist with clerical/administrative support to patients, families, staff and Physicians
 Manage, schedule and maintain appointment calendars for multiple Physicians
 Independently respond to both verbal and written inquiries (EMR messages, faxes, telephone calls, voice mail, facetoface, etc.)
 Updates/maintains confidential patient medical records as needed ensures needed information relayed to patient or Physician to further patient care
 Other duties and tasks as required

Qualifications

High school diploma and successful completion of medical program such as Medical Administration or enrolment in a relevant postsecondary program (e.g., Nursing)
 Excellent understanding and regular use of medical terminology
 Experience with Practice Solutions EMR software an asset
 Ability to communicate and work effectively in a team setting
 Positive attitude, pleasant and professional manner in person and over the phone
 Excellent deescalation and customer service skills
 Exceptional organizational, time management and prioritization skills
 Ability to work well under pressure and handle difficult situations in a calm manner
 Must be able to handle work volume fluctuations; proactive, reliable and flexible

Job Type: Parttime

Pay: $21.08$25.05 per hour

Benefits:

Onsite parking

Application question(s):

Do you have experience using Telus PS Suite EMR?
 Have you completed (or are you currently enrolled) in a relevant postsecondary program? Have you completed any medical terminology courses?
 Are you available to work Mondays?
 Are you looking for parttime or fulltime work?
 Do you have experience working in a family physician's office?

Work Location: In person

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