Mental Health Crisis Worker – Magazica Career Hub

Title: Mental Health Crisis Worker

Company: Highbridge Human Capital
Location: Kamloops, British Columbia
Job Type: FullTime, Weekdays

Description:

The Kamloops Aboriginal Friendship Society (KAFS) is seeking a Mental Health Crisis Worker for their Crisis Response, Community Led program. This program aims to provide culturally safe crisis support services to individuals experiencing mental health and/or substance use related crises. The ideal candidate will be responsible for rapid point of service mental health crisis management, suicide intervention, and safety planning.

Key Responsibilities:

Provide crisis de-escalation and counseling

Assess wellness and safety, triage to emergency services, and develop Care Plans

Maintain confidential case notes and documentation

Provide outreach care and emergency mental health response in various settings

Respond to medical emergencies and conduct clinical case management

Engage in leadership practices and work outdoors in all weather conditions

Perform other related duties as assigned

Qualifications:

Minimum 3 years' relevant experience

Degree in Mental Health, Counselling, or Social Work

Skilled in situational and mental health assessment

Experience with crisis intervention and harm reduction

Ability to establish working relationships with community care providers

First Aid and CPR Level C certified

Valid Class 5 Drivers License

Commitment to honor Indigenous communities and ways of knowing

Benefits:

Training wage of $28 per hour

Wage increases to $33 to $36 per hour post-training

Group benefits including extended health, dental, and vision

Employee Assistance Program

Paid Time Off and Wellness Days Off

***Preference will be given to applicants of Aboriginal ancestry as per section 41 of the BC Human Rights Code (please self-identify in your cover letter).***

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Title: Mental Health Crisis Worker
Company: Highbridge Human Capital
Location: Kamloops, British Columbia
Description

Kamloops Aboriginal Friendship Society (KAFS) was established in 1972 and is a nonprofit organization with a status free opendoor policy. KAFS is dedicated to empowering the Aboriginal and nonAboriginal communities of Kamloops and surrounding areas. KAFS provides culturally appropriate programs and inclusive services that meet the needs of urban Indigenous people to become healthier, physically, mentally, emotionally, and spiritually.

++THE OPPORTUNITY:++

The Kamloops Aboriginal Friendship Society (KAFS) Crisis Response, Community Led (CRCL) is a newly launched program and will provide an alternative to the presence of police personnel at mental health crisis calls in Kamloops. The team will provide crisis support services that will integrate cultural safety protocols and holistic care options. The mobile team is comprised of a mental health professional and a peer (someone with lived or living experience) will be available during scheduled service hours. This program aims to reduce the harms experienced by people who have mental health and addictions challenges as well as Black, Indigenous, racialized, LGBTQ2 and other marginalized individuals.

The CRCL team will provide acute crisis support and deescalation services for persons 13 years of age and older experiencing mental health and/or substance use related crises. The Mental Health Crisis Worker will be responsible using clinical judgment to provide rapid point of service mental health crisis management and deescalation, including crisis and wellness assessment, suicide intervention and safety planning.

++KEY POSITION DETAILS:++

Working Schedule: Monday to Friday, 10am6pm
 This position includes an initial training period of ++approximately 100 hours++, which is completed through a blend of online, onsite, and offsite sessions. Availability for fullday training sessions is required. The training plan is set by the CRCL Program Manager and must be completed within the first three months of employment.

++A DAY IN THE LIFE  ROLES AND RESPONSIBILITIES:++

Provide situational assessment, crisis deescalation, and pointofservice crisis counseling, maintaining a safe space ('holdingspace') for individuals or groups experiencing psychological or emotional distress.
 Assess wellness and safety, including triage to emergency services, and codevelop Care Plans and Safety/Wellness Plans that center client agency and support community connection and access to social and healthcare services.
 Maintain confidential case notes, including safety and wellness assessments, client documentation, and release of information.
 Provide outreach care and emergency mental health response in diverse settings, including parks, encampments, shelters, dropin centers, people's homes, community centers, and outdoor environments.
 Support immediate access to survival supplies, including food, tents, tarps, blankets, clothing, harm reduction, and safe sex supplies.
 Respond to medical emergencies including first aid, overdose interventions, rescue breathing, oxygen administration, and naloxone use when necessary.
 Conduct clinical case management and supervision, following protocols related to violence prevention and critical incidents such as overdose or other emergencies.
 Engage in Later Leadership Practices, emphasizing open communication, mutual support, and collective accountability.
 Work outdoors in all types of weather and in all seasons.
 Perform other related duties as assigned or required

++A DAY IN THE LIFE  ROLES AND RESPONSIBILITIES:++

Provide situational assessment, crisis deescalation, and pointofservice crisis counseling, maintaining a safe space ('holdingspace') for individuals or groups experiencing psychological or emotional distress.
 Assess wellness and safety, including triage to emergency services, and codevelop Care Plans and Safety/Wellness Plans that center client agency and support community connection and access to social and healthcare services.
 Maintain confidential case notes, including safety and wellness assessments, client documentation, and release of information.
 Provide outreach care and emergency mental health response in diverse settings, including parks, encampments, shelters, dropin centers, people's homes, community centers, and outdoor environments.
 Support immediate access to survival supplies, including food, tents, tarps, blankets, clothing, harm reduction, and safe sex supplies.
 Respond to medical emergencies including first aid, overdose interventions, rescue breathing, oxygen administration, and naloxone use when necessary.
 Conduct clinical case management and supervision, following protocols related to violence prevention and critical incidents such as overdose or other emergencies.
 Engage in Later Leadership Practices, emphasizing open communication, mutual support, and collective accountability.
 Work outdoors in all types of weather and in all seasons.
 Perform other related duties as assigned or required

Requirements

Minimum 3 years' relevant experience, including crisis deescalation, case management, and harm reduction.
 Degree in Mental Health, Counselling, or Social Work.
 Skilled in situational and mental health assessment, including safety and wellness assessments, deescalation, and crisis intervention; able to assess and triage to emergency services when appropriate.
 Extensive experience providing supportive counselling in the field, including direct service delivery, advocacy, and Clinical Case Management with maintenance of confidential client records.
 Experience and capacity for incident debriefing with service users and teammates.
 Suicide Intervention and Assessment Training, CBT and DBT training, and Mental Health First Aid are assets.
 Effective in establishing working relationships with community care providers, including local nonprofits and Health Authority services, and in communicating with Emergency Service Personnel.
 Demonstrated commitment and experience with harm reduction principles and practices; ability to establish respectful rapport, provide support, and advocate for individuals actively using substances and facing significant barriers to health and wellbeing.
 Empathic observer invested in relationshipbuilding, practicing social justice, cultural humility, traumainformed, and public health approaches to social support and healthcare.
 Skilled in managing hostile interactions using nonviolent communication and deescalation techniques.
 Demonstrated ability to take initiative, work independently, and apply innovative, resourceful, and creative problemsolving to meet people where they are, both physically in the community and in their lived experience.
 First Aid and CPR Level C certified.
 Valid Class 5 Drivers License.
 Commitment to honor Indigenous communities and ways of knowing, approaching the ongoing impacts of colonial violence with humility.

Benefits

Training wage of $28 per hour for the first 100 hours of employment
 Upon successful completion of training, wage increases to $33 to $36 per hour (posttraining wage is determined by skill set, experience, and the established wage grid)
 Group benefits including extended health, dental, and vision
 Employee Assistance Program
 Paid Time Off
 Wellness Days Off

Preference will be given to applicants of Aboriginal ancestry as per section 41 of the BC Human Rights Code (please selfidentity in your cover letter).

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