We are looking for a dynamic and personable individual to join our team as a Medical Receptionist. This role involves providing professional customer service with a caring, empathetic, and energetic approach while supporting the daily operations of the clinic.
Main Responsibilities:
Answer client calls, emails, and messages
Handle confidential information with professionalism and discretion
Refer clients to the appropriate clinician based on their needs
Manage clinicians' schedules
Assist clinicians with administrative requests
Create invoices and process payments
Manage the clinic's waiting list
Support daily office tasks and assist the clinic coordinator or clinic managers as needed
Qualifications:
Fluency in English and French (spoken and written)
Ability to work from home in a quiet, private environment
Professional and well‑spoken communication style
Comfortable using computers, applications, and various operating systems
Strong multitasking abilities
Effective problem‑solving skills
Ability to work in a fast‑paced environment
Capable of working both independently and collaboratively
Knowledge of Microsoft Office, Gmail, and Google Drive
Previous experience in medical administration or customer service is an asset
Benefits:
Extended healthcare
Vision care
Dental care
Life insurance
Remote work
Schedule:
Monday: 7:30 -- 16:00
Wednesday:11:45-20:15
Thursday: 11:45 -- 20:15
Friday: 10:00 -- 18:30
Note: The candidate must be flexible and available to work evenings and weekends as needed.
