Title: Receptionist – Bilingual

Company: Brandt
Location: Canada
Job Type: FullTime


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Description:

Brandt, a customer-driven company with over 170 locations across Canada, the USA, Australia, and New Zealand, is seeking an individual with exceptional telephone and interpersonal skills to join their team. The ideal candidate will be detail-oriented, committed to maintaining meticulous records, and delivering exceptional customer service. Fluency in both French and English is required for this position.

Don't miss out on this exciting opportunity to be a part of a team dedicated to excellence in customer service and take your career to new heights.

Duties & Responsibilities:

  • Answering and routing incoming customer calls, e-mails, and in-person inquiries, providing excellent customer service and support
  • Responding to customer inquiries and complaints professionally and courteously, resolving issues promptly
  • Recording and maintaining accurate customer information
  • Representing the organization positively and professionally as a front-line worker
  • Managing inbound/outbound mail with confidentiality and security
  • Maintaining a tidy and welcoming reception area
  • Managing inventory levels of office supplies for cost-effectiveness
  • Taking ownership of customer issues
  • Demonstrating adaptability and flexibility by performing additional duties as required


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