Supportive Housing Worker – Magazica Career Hub

Title: Supportive Housing Worker

Company: The Salvation Army
Location: St. John's, NL
Job Type: FlexTime, PartTime, Shift

Description:

The Salvation Army is seeking a Supportive Housing Worker for the Ches Penney Centre of Hope program. The worker will be responsible for implementing programs and services, maintaining resident files, responding to inquiries and incidents, and developing professional relationships with residents and community partners. They will also support residents in meeting their basic needs, completing assessments, developing support plans, and connecting residents with appropriate services. The worker will participate in program evaluation, community relations, health and safety procedures, and must have a diploma in social work or a related field, along with 2 years of relevant experience. Strong interpersonal, leadership, organizational, and communication skills are required, along with knowledge of housing and homelessness issues and community agencies. The target hiring range for this position is $21.96 to $27.45 per hour.

Key Responsibilities:

Participate in strategic and operational planning for the COH supportive housing program

Provide administrative support and maintain resident files

Support residents in meeting basic needs and developing support plans

Connect residents with community partners and services

Participate in program evaluation and community relations

Implement health and safety procedures

Qualifications:

Diploma in social work preferred or related field

Minimum of 2 years of relevant experience in supportive housing

Knowledge of housing and homelessness issues

Strong interpersonal, leadership, organizational, and communication skills

Valid CPR/First Aid certificate and recent Criminal History Check

Apply Now

Magazica AI Resume Analyzer

Compare your resume with this job and get a personalized report.

⚠️ Please Sign in to use the Resume Analyzer.

🎤 Include Sample Interview Questions

Title: Supportive Housing Worker
Company: The Salvation Army
Location: St. John's, NL
Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a worldwide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith and valuesbased organization, we hire and serve people of all backgrounds and walks of life  there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

POSITION PURPOSE SUMMARY:

T he Ches Penney Centre of Hope supportive housing program is a longterm, supportbased housing program designed to offer a stable living environment where residents will form relationships with support staff and work collaboratively to build housing stability, with a focus on maintaining personal health and wellbeing and fostering community and support systems.

The Supportive Housing Worker will be responsible for implementing the programs and services that are a part of the supportive housing program in accordance with the program plan, contractual agreements, Salvation Army standards, best practices and identified resident needs. They will report directly to the Supportive Housing Manager.

Operational Responsibility:

Participate in strategic and operational planning for the COH supportive housing program Participate in the development, implementation, and regular review of policies, procedures, and forms for all supportive housing services, in conjunction with the Supportive Housing Manager

Administration:

Provide administrative support to all supportive housing programs
 Maintain all resident files and documentation in line with COH policies and procedures, ensuring all TSA accreditation and funder requirements are met
 Respond to inquiries and complaints from supportive housing residents
 Respond to incidents involving residents/staff and complete incident reporting process Perform wellness checks as required, following processes outlined in COH policies and procedures
 Develop and maintain appropriate professional relationships with staff, guests and community partners
 Develop and maintain appropriate professional relationships and boundaries with residents
 Participate in ongoing training and professional development
 Participate in staff meetings, program evaluation, program development and other COH activities as assigned
 Submit all required data and reports to Supportive Housing Manager in a timely manner

Program Development, Delivery and Review

Support residents as they move into their units and provide initial orientation and safety information
 Work collaboratively with residents to ensure basic needs (e.g., food, hygiene) are met and that their personal space is well maintained
 Work with Supportive Housing Manager and community partners to review program referrals and complete initial assessments
 Complete ongoing assessments with all residents on caseload
 Develop individualized support plans with all residents on case load, including safety plans where required
 Hold regular oneonone meetings with residents on case load, focusing on individualized support plans and current needs
 Participate in case conferences with COH staff, other providers and external partners, as needed Participate in the design and delivery of appropriate skillbuilding groups, workshops, and oneonone learning opportunities
 Connect residents with appropriate community partners and service providers to meet individual needs
 Accompany residents to appointments in the community, as needed
 Organize social engagement and community building opportunities within COH Ensure all resident documentation is complete as per COH policy
 Conduct regular program evaluation efforts in conjunction with the Supportive Housing Manager.

Community Relations

Work with staff, management and residents to develop and maintain positive relationships with members of the community
 Liaise with community case management teams and external service providers who participate in supportive housing resident support
 Liaise with emergency response services, where required.

Health and Safety:

Implement appropriate safety and security procedures as necessary
 Ensure that residents are aware of and trained in emergency and safety procedures
 Ensure that all procedures, rules, and guidelines for the safety and security of residents and staff are strictly enforced and adhered to
 Adhere to all health and safety policies and procedures in place; comply with all instructions from the employer concerning health and safety as per the Occupational Health and Safety Act Anticipate, mitigate and communicate risk to staff and residents

WORKING CONDITIONS:

COH is a 24hour setting, shift work is required
 Work would involve travel throughout the community for committee meetings, resident appointments, etc.
 Work would generally have some exposure to disagreeable conditions with the potential of dealing with challenging situations with residents
 Work environment would normally be in COH but would require occasional travel May be on call on occasion.

EDUCATION AND EXPERIENCE QUALIFICATIONS:

Education, Qualifications and Certifications:

Diploma in social work preferred, or a related field (equivalent experience will be considered).

Experience and Skilled Knowledge Requirements:

A minimum of 2 years of relevant experience in supportive housing, preferably in a nonprofit communitybased organization
 Experience working with people experiencing homelessness, supportive housing environment preferred
 Knowledge of housing and homelessness issues, including social determinants of health, trauma informed care, chronic homelessness, Housing First, Residential Tenancies Act, etc. Extensive knowledge of other community agencies in St. John's
 Experience in advocacy, coordination of services and crisis management Valid CPR/First Aid certificate
 Must provide a record of a recent Criminal History Check.

Skills and Capabilities:

Strong interpersonal and leadership skills
 Effective organizational and communications skills
 Strong time management skills
 Strong computer skills including a working knowledge of Microsoft Office and Microsoft Windows.

Operating System (latest versions)

High standards of integrity and confidentiality
 Ability to build and maintain relationships with residents, staff and external partners
 Ability to manage and address complaints and solve complex problems Group facilitation skills
 Understanding of antioppressive practices and traumainformed approach

Please indicate your availability on your cover letter/resume when applying.

Compensation:
The target hiring range for this position is $21.96 to $27.45 with a maximum of $32.94.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.

I agree to the Resume Analyzer Terms & Conditions.

Magazica AI Resume Analyzer

Match Score: 0%

Disclaimer

Professional Advice

Company

SUBSCRIPTION