The Undergraduate Program Assistant - Receptionist in the Department of Computer Science at the University of British Columbia is responsible for providing support in coordinating and administering the Undergraduate Programs. The primary duties include responding to inquiries, maintaining information resources, updating schedules, booking rooms, assisting with event planning, and handling various administrative tasks.
Key Responsibilities:
Serve as the first point of contact for inquiries related to the Department of Computer Science and the Undergraduate Program
Maintain and update information resources for students and instructors
Assist with room bookings, course scheduling, and student appointments
Coordinate event logistics and provide support for departmental committees
Handle phone inquiries, manage email accounts, and assist with invigilation duties
Order textbooks and teaching materials, administer access control for students
Maintain web content and resources for student inquiries
Coordinate office supply orders and manage office Lost & Found
Perform other duties as required to support the undergraduate program and department
Qualifications:
High School graduation with a post-secondary diploma and three years of related experience
Commitment to equity, diversity, and inclusion
Preferred Qualifications:
Attention to detail and ability to anticipate and solve problems
Strong organizational and communication skills
Ability to work independently and in a team environment
Effective time management and ability to prioritize tasks
Customer service-oriented and ability to handle difficult situations
